Contacts that can help you resolve your Repayment Problems
If you're having difficulty making your loan payments, your first call should be to your loan servicer, the organization to which you are supposed to send your loan payments. Your loan servicer has trained staff members who can counsel you on your best options. Your school's Financial Aid office can also assist you in making the connection to your Loan Servicer.
Most lenders contract with third-party organizations to administer education loans. In this case, your servicer will work with you on behalf of your lender.
If you allow your payments to become seriously past due, another organization that guaranteed your loan will join with your lender or servicer in an effort to resolve your payment problem.
In an effort to assist their graduates, many colleges, universities and career schools contact borrowers when they fall behind in their loan payments.
If you don't know which organization holds or services your loan, you can use this site to find out whom to contact. NSLDS is the U.S. Department of Education's central database for student aid. The site displays information about loan amounts, outstanding balances, loan status, and disbursements.
- Plan ahead for repayment
- Loan Repayment Options
- Loan Forgiveness options for Teachers
- Loan Forgiveness for Public Service
Resources to Assist Borrower
- Accessing your Federal Student Loan Information
- Glossary of Common Loan Terms
- Your Federal Student Loans
Resources for Delinquency & Default
- Consequences of Default
- Facing Student Loan Default
- Default FAQ
- Why you shouldn’t avoid the problem
- Trouble making payments
- Who you can contact
- Income Based Repayment Calculator
- Standard, Extended and Graduated Calculator
- Loan Consolidation
- Debt/Salary Wizard
Loan Helpful Links
- Direct Loan Servicing
- Texas Guaranteed Student Loan (TG)
- Texas Employment Outlook
- Contact Us
- Financial Aid Home