Have Questions???
UTSA Parking & Transportation strives to inform our campus patrons with the information that will best accommodate their campus commuting needs.  Feel free to contact us if we are unable to answer your questions below through our website
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Q: Why does UTSA charge a fee to park on campus?

A: Parking and Transportation Services is one of the university's auxiliary departments, and must be completely self-funding relative its parking operations. Costs for UTSA parking facility construction, maintenance, enforcement, administration, and shuttle bus operations must be funded by fees assessed to UTSA parking system users. Parking and Transportation Services receives no tax dollars or tuition fees to support its parking or shuttle bus operations.
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Q: I want a student parking garage permit. How do I obtain one?

A: The student parking garage permits are currently sold out. You may be added to the garage wait list by emailing parking@utsa.edu. Please include your name and Banner ID number. When a space becomes available you will be contacted via your Lonestar email account with information on how to obtain the permit.
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Q: I have a current garage permit.  How can I renew it for the 2007-08 academic year?

A: Student garage permit holders may renew their permits through May 11, 2007. Any permits not renewed by the deadline will be offered to those on the waiting list.
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Q: When will additional parking become available?

A: Parking & Transportation Services (PTS) has a new garage under construction near the Science and MS Buildings. The estimated completion date is April 2008. Additionally, PTS is working with Administration on plans to expand current parking lots and build new ones. Should the proposed plans be approved then it is anticipated that additional spaces would become available in the fall of 2008
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Q: I live in The Oaks and have a visitor arriving.  How do I obtain a permit?

A: Parking at The Oaks requires a University parking permit. To obtain a visitor permit, please proceed to The Oaks office with your visitor and the staff will issue a parking permit. After hours please have your guest park in one of the visitor spaces and obtain a permit immediately upon the office opening
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Q: I will graduate in the fall . Is there a Fall-only permit?

A: No, you must purchase an annual 2007-2008 permit. You will receive a partial refund if you take your permit to the one of the Fiscal Services Offices (1604: JPL and MS; DTC: Frio Street Building) at the end of the semester.
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Q: Where does your shuttle system go?

A: Information on our shuttle system is available on our shuttles page.
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Q: Will there be a grace period for parking tickets at the start of the semester?

A: No. Students are expected to order their permits before the start of each semester. If you purchased a permit for the spring semester please bring your receipt to one of the Fiscal Services Offices or to PTS to pick-up your permit. 2007-2008 parking permits are valid through August 20, 2008.
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Q: Do I need a parking permit if I only go to school in the evenings?

A: Yes. A permit is required at all times on the 1604, DTC, and ITC campuses. Permit restrictions will be lifted for parking in the Commuter Student (unmarked) spaces on the 1604 campus only between 10:00 p.m. and 6:00 a.m. weekdays and at all times on weekends and during semester intersessions..
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Q: Do I need a permit to park in the University Oaks Apartments, Chaparral Village, or Chisholm Hall?

A: Yes. Housing Residents who wish to park at The Oaks, in Lots 1A and 1B, Chisholm Hall, Lot 14, and a portion of Lot 12 must have a Student Resident parking permit.
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Q: Can I park anywhere after 4:30 pm with a Student permit?

A: No. Between 4:30 pm and 6 am Monday through Friday, and all day on weekends, Student General and Remote permit holders may "park up" to Faculty/Staff B. Resident permit holders, during the above hours, can "park up" to Student General and Faculty/Staff B. You may NOT, at any time, park in Faculty/Staff A, Reserved, Garage, or any other marked spaces
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Q: If I park at the short-term parking spaces and have a current parking permit, do I still have to pay the pay station?

A: Yes. The pay station must be paid whether you have a current permit or not.
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Q:  Will my 24-hour reserve permit allow me to park in any 24-hour reserve space?

A:  Yes.  24-hour reserve permits are allowed in any 24-hour reserve space, except in reserved garage spaces, where 24-hour reserved garage permits are required.
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Q: I just received a parking ticket I don't agree with.  What can I do?

A: Click on Forms and Publications, then scroll to "How do I file an appeal?"  Click on the appropriate affiliation (faculty, staff, student or visitor), then complete the form and click "submit." 
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Q: I can't afford to purchase a parking permit.  What options do I have?

A: Two VIA Park and Ride offer the convenience of parking without a permit and accessing campus using the VIA routes 93 or 94 for free. The University Park and Ride is located below the IH10 and Loop 1604 interchange. The Crossroads Park and Ride is located at 151 Crossroads Blvd. You may ride free of charge on any of the UTSA Shuttle buses. PTS operates two on-campus routes, the Lot 13 route, and two apartment routes. Bus service between the UTSA 1604 and Downtown campuses is available through an agreement with VIA Metropolitan Transit. UTSA students, faculty and staff can ride the VIA Express routes 93 or 94 at no charge with a valid UTSA Card.
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