Mission

The mission of Parking and Transportation Services is to support the vision and goals of The University of Texas at San Antonio with efficient and competitively priced campus-wide parking and transportation programs.

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Vision

The vision of Parking and Transportation Services is to provide the university community with the highest quality, most effective and efficient, customer focused services available.

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Core Values

Excellence

Dedicating ourselves to continuous improvement by learning from our mistakes, steadily move towards our goals, weaving our fundamental goals into the very core of who we are and inspiring others towards a journey of excellence.

Innovation

Successfully incorporate new and innovative ideas for the enhancement of parking operations to meet the demands of the stakeholders.

Creativity

Implementing ideas and products to transform the exisiting services into a new one by melding convergence and divergence.

Accountability

Accepting the consequences, good or bad, for the outcome of any situation for which PTS is responsible.

Professionalism

Strive to incorporate committment, enthusiam, knowledge and problem solving into all aspects of the department so that we can serve the University community with balance, skill, and leadership.

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Operational Goals

Develop and enhance the department of Parking and Transportation and the services provided so the university community benefits from the highest quality, most effective and efficient, customer focused services available.

Provide the highest quality customer service to the stakeholders

Improve parking services for the campus

Enhance the transportation shuttle system

Market the services that PTS provides to improve communications

Ensure that policies and procedures are developed to provide consistent, professional service and maximize revenue streams
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