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Option #1: How to Request a UTSA Transcript on ASAP to be Sent to Another College/University

NOTE: Do not use Option #1 if you are sending your transcript to another college/university for employment purposes

  1. Click on myUTSA from

  2. Click on ASAP.

  3. Click on Login to ASAP.

  4. Follow the ASAP log in process. If you have difficulty logging onto ASAP or do not know your student ID number* call (210) 458-8000 or (800) 669-0919 for assistance.

    1. Enter your student ID (@XXXXXXXX)

    2. Use your date of birth (DOB) as your PIN, MMDDYY.

    3. You may be asked to update your address, email and emergency contact information.

    4. If you do not have an email address on file, you will be required to provide one.

  5. Click on Student Services.

  6. Click on Student Records.

  7. Click on Request Official Transcript**.

  8. Click on Look up College Code (Option #1).

  9. Select state, province, or country from drop down menus.

  10. Click on List Cities in Selected State, Province, or Country.

  11. Select city from the drop down menu.

  12. Click on List Colleges in Selected City.

  13. Select College name from drop down menu.

  14. Click on Copy selected College information to Data Entry form.

  15. If address is correct, click Continue. If not, make modifications and click Continue.

  16. Enter the number of desired transcripts. This will almost always be one (1) when being sent to another college. No more than five (5) transcripts may be requested per day.

  17. Click on Continue.

  18. A summary of your request is displayed. Review it for accuracy. If you see an error, click the back button on your browser to correct the error.

  19. Once correct, click on Submit Request from the summary screen***.

  20. A confirmation page is displayed including your student ID number at the bottom left. You may want to print the confirmation page for your records.

  21. If you are finished, click on Exit. If you want to request more transcripts, click on Request Official Transcript at the bottom of the screen.

To Check Status of Transcript Requests

  1. Complete steps 1-7 above.

  2. Click on View Status of Transcript Requests at the bottom of the screen.

  3. Select the date of the transcript request you want to check from the drop down menu.

  4. Click on Submit.

  5. The status of the transcript request will be displayed. If the status of the transcript request says "Sent" that means it has left The University of Texas at San Antonio. It does not necessarily mean that it has been received by the institution where it was sent.

  6. If you are finished, click on Exit.

* All students, including alumni, have been issued a Banner ID number. This number begins with an @ symbol and is eight digits long.

** All transcript requests are processed in accordance with the procedural guidelines established in the UTSA Information Bulletin and will take no more than two business days to process.

*** All transcript requests are free of charge.