Message from Gage E. Paine,
Vice President for Student Affairs
About 10 years ago I participated in the NASPA Stevens Institute, a
weeklong institute for senior staff in Student Affairs. It was
a great week of learning and getting to know colleagues from across
the country. That week helped me get involved in NASPA beyond
merely attending conferences. Ten years later, I still use
stories and lessons learned from that week so I count it as one of
the best professional development experiences on my career.
Recently I pulled out the institute notebook to look up something
and took the time to flip through the notes and handouts. The
director of the institute, Larry Roper VPSA – Oregon State
University – did a wonderful presentation on an initiative from his
campus designed to help people across the campus work together more
successfully. If I recall correctly, several hundred people on
campus had gone through the training and it was helping people talk
more effectively about a wide range of issues and concerns. I
think these notes are worth sharing even if they are incomplete and
my memory is a bit sketchy at this point.
The basic concept was:
People Who Care
Talking About Things That Matter
Isn’t that a great idea? When we bring together people who
care about UTSA and talk about the things that matter, it seems to
me this is a way to create energy for positive change. We do
this in a number of ways already. Sometimes we call them
committees; sometimes they are weekly meetings. But if, when
we set up the committee or call the meeting, we look for people who
care about the topic and we choose topics that matter in the life of
this community, we create an opportunity for a dynamic discussion
rather than just another dreary meeting.
Other bullets from my notes:
People come first (but paperwork has to get done.)
Change is always happening, our awareness of it varies.
Lifelong training versus perpetual learning. Lifelong learning
has a set place and is synchronous. Perpetual learning happens
any place, anytime and is asynchronous.
Even in a problematic interaction your responsibility is to take
care of the other person. That’s a tough one, isn’t it?
Obviously this works best if everyone in the room has this
perspective, but even if I’m the only one who ascribes to this
idea, it will still change the dynamic of the interaction for
Take care of the organization, not the department. If my job is
UTSA not __________ (fill in the blank with your department),
that certainly changes the dynamic of turf wars and operating in
People are sacred. Structure is not. That’s an important idea.
Relationships are a series of conversations. We construct
relationships one conversation at a time. I think this is very
interesting. So the way to be in a relationship with someone is
to actually converse with them. This places a whole new face on
our organizational disconnects. We all know if we call someone
we don’t know to try to solve a problem, it tends to take longer
to get sorted out and the interaction is at the level of rules
and routines. But when we have a relationship with the person,
the interaction is more likely to be on the level of “how can we
get this accomplished.”
The last three conversations can tell you the nature of the
relationship. Who are you in relationship with? Who are you in
conflict with? Can these ideas help you reframe this is some
Team is where things happen in organizations.
This week as you go about your work think about these ideas.
Where do they help you identify a different way to interact with
colleagues, friends and family? I believe we are all people
who care, but are we really talking about things that matter?
And, if we aren’t, shouldn’t we be?
Best wishes, Gage
UTSA Roadrunner Days Web site has details of August back to school
By: Barry S. McKinney
(July , 2008)--UTSA students, faculty, and staff will be pleased to
learn that they can learn about the events centered toward
back-to-school for the fall semester.
Roadrunner Days Web
site is up and running with details about the special events set for
Many Student Affairs professionals have been working behind the
scenes for this annual tradition for several months.
The events offer new students opportunities to preview UTSA campus
life, learn about resources to ease the transition to college,
experience the excitement of the growing campuses and meet other new
students. Returning students will enjoy many of the activities
as well and are welcome to participate in these free events.
Faculty and staff are also invited to attend most of the events as
The Website provides the UTSA Community with a listing of social
and other activities during the orientation week.
Calendar of Events
Business Procedures Notes
On VE5/VE6 documents for electronic request for travel:
VE5s/VE6s must have final approval before submitting request for
If a travel advance is being used, encumber only the funds to be
reimbursed to the traveler upon return.
expenses should be encumbered. These should be listed in the
Associate Vice President, Financial Affairs, presented a
presentation, Tuition and Fee Proposal and FY 2009 Budget, to UTSA
Staff Council on June 26, 2008.
through the Summer Months in Student Affairs
Creative Leadership class taught by Dr. Paine on July 9th and
to Student Affairs!
Financial Aid and Enrollment Services
Administrative Associate II
Lauren Smith, ESO I
Bera Casiano, FAO I
Morris Ellington, Program Manager
Katherine Farmer, Recruiting Coordinator
Greg Fronimos, Coordinator
The Student Affairs Staff Development Team
Student Affairs Staff
Development Team (Front Row L-R): John White, Cari
Goodyear, Jana Kennelly and Re'Shanda Bridges;
Back Row (L-R):
Bob Miller, Joe DeCristoforo, John Kaulfus, Marlon
Anderson and Eric Cooper; Not pictured: Carol Gonzalez
and Edna Dominguez
Here are a few things we would like you to know
The Professional Development Team are dedicated to meeting the educational and social networking needs
of Student Affairs staff members. We believe that the great
programs and customer service being provided by our colleagues
should be celebrated and recognized. The work being done by
this team is guided by Student Affairs staff ideas gathered through
feedback from surveys and other means.
The Student Affairs Professional Development Team supports employee
development through continuing education and acknowledges their
contributions and commitment with recognition and networking
programs which serve to enhance employee satisfaction, retention,
Who we serve:
We serve all Student Affairs staff members.
Something we’d like you to know about us:
We not only have a great ambitions
and plans for the Professional Development Team, but we also have
the best time at our team meetings. This group is truly about
celebrating the work we do and enjoying the great people we work
with every day.
How you can reach us:
John Kaulfus (team chair) ext. 4740
Summer Volleyball Camp
Head Volleyball Coach Laura
Groff and Coaches Howard
Wallace and Carol Price lead volleyball camp participants on
First Preschool Graduation Ceremony Big Success!
The UTSA Child Development Center is honored to recognize some of
our Littlest Roadrunners at our very first Preschool Graduation
Ceremony. The ceremony was held in the Retama Hall on July
18th, 2008. Quite a few of these special children have been
with us since the center opened and all of them have been a joy
throughout their journey here with us. We have enjoyed seeing
them learn how to walk, talk, and develop new skills throughout the
years. It gives us a feeling of pride and happiness to see
these children grow from successful preschoolers to Kindergarteners,
who will continue to flourish in the world. Congratulations to
the Preschool Grads of 2008 and their families, and a great "Thank
You" to the 70 people who attended and participated in our wonderful
Campus Rec has changed the payroll deduction form for members
and Payroll Deduction
Olympics Theme of
Roadrunner Days at the Rec
As a part of Roadrunner Days 2008, Campus Recreation will be hosting
the 5th Annual Late Night at the Rec event on August 23rd from
9pm-1am. The theme this year is the Olympics; which will
include, a torch relay around campus the week prior to the event, a
variety of different activities within the Rec coinciding with
participating countries, as well as a fun and entertaining night.
See Roadrunner events (below) on UTSA Calendar of Events.
Campus Rec Staff Engage in Strategic
Planning Retreat - July 16, 2008
Inclusion and Community Engagement Center
Over 200 students and staff
enjoyed free hot dogs on Wednesday, July 23, with the ICE
staff (L) serving at the Campus Rec Center.
Office of the Registrar
Remodeling brings more efficient student services
Assistant Director of Public Affairs
(July 17, 2008)--Last spring, a major remodel was completed in the
Office of the Registrar and the Office of Financial Aid at the UTSA
1604 Campus. The expanded, redesigned offices are the culmination of
a two-year process based on offering better student services.
"Getting To Know You......."
Public Affairs Specialist
Department: Public Affairs Office
Serve as primary contact for Office of VP for Student Affairs to
write, produce and edit news releases, public service
announcements, media advisories, calendar notices, and feature
Serve as back-up support for all public affairs specialist to
include writing stories and assisting with special events and
A son of Texas by way of the Panhandle, I grew up in Dalhart which
is a small town just north of Amarillo. I didn’t care much for
school and as my graduation neared I realized I was not ready to
tackle college. Therefore, I enlisted into the United States
Army for a period of three years. I would say about two hours into
that three year enlistment I realized I wanted to go to college.
Thinking back, it was probably the 6’4” drill sergeant poking his
finger in my chest and screaming at the top of his lungs about what
a horrible human being I was. But who knows?
Regardless, I did my time and worked my way through the ranks,
ending my enlistment as a sergeant. I continued my service as
a member of the Texas National Guard but as I mentioned earlier I
knew I wanted to go to college, so I enrolled at the University of
Texas at El Paso. GO MINERS! It was in college I realized I was
actually a pretty good student. I started in the Fall of 2001
and graduated in the Summer of 2006, included in that time span was
an 18-month deployment to Iraq. Not bad for a kid who didn’t
care much for school. I’m proud to say I’m a first generation
graduate. I’ve been in San Antonio for just over a year and I
love it so far. I can’t wait to help make Student Affairs the
best it can be.
Lifeguard - Best tan I ever had
Soldier - Best life training
Student - Best time ever
News Producer - I met the Best people
P-20 - “It was the Best of times….”
Public Affairs - The Best is yet to come
Describe your job:
My job is a fun combination of software analysis and Student Affairs
What is the most unusual job related case you have worked on?
Nothing unusual yet.
What job skills to you use most often?
How do you unwind?
Spend time with my girlfriend, workout and hang out with friends.
What other information would you like to share with Student Affairs
I was raised on a ranch, I’ve lived in four countries outside of
the United States and the most famous person I’ve ever met is Mr. T.
How can we reach you?
Thank You Rowdy Travels Across Student Affairs
Thank You Rowdy has a special mission in Student Affairs - to travel
across UTSA recognizing the good work of staff members.
Within the Division of Student Affairs, Thank You Rowdy is presented
from one Student Affairs staff member to another in recognition and
appreciation of work done well - taking extra assignments to provide
support, offering unsolicited assistance, or completing tasks in a
Whatever the situation, contributions like this are made every day
and Thank You Rowdy helps us recognize them.
Priscilla (Below R) reads Thank You Rowdy message to Pat
To: Pat Lynn Forsythe
It gives me great pleasure to pass “Thank You Rowdy” on to you.
In the short time I have worked within the Student Affairs area you
have been one of many staff members who has made me feel very
welcome! You have always been a great help whenever I have had any
questions or needed any assistance.
I know you’re one of the “behind the scenes” staff members within
the counseling area but you are a most definitely a key person
within an area who provides great service to the UTSA community and
I’m sure the staff greatly appreciates you and all the work you do.
I had the pleasure of working with you during the Conference hosted
by the UTSA Counseling office and no matter how small or large the
task you always had a great smile on your face and you had such a
great willingness to help everyone.
It’s great to be working with you,
'Thank You Rowdy'
Congratulations to Eric Cooper,
who has been promoted to Director of Enrollment Services.
Kudos to Marlon Anderson!
Marlon was recently elected Vice President for Marketing in TACUSPA
(Texas Association of College and University Student Personnel
Administrators). Marlon will be sworn in to office at the TACUSPA
Fall Conference on October 6.
Texas Association of College and University Student Personnel
TACUSPA Election Results
Dear TACUSPA Members,
Please Join me in Congratulating the newly elected members of the
Amanda Chesser Drum, President Elect
Marlon Anderson, Vice President for Marketing
Amanda and Marlon will be inducted as members of the TACUSPA Board
at the Business Luncheon during the Fall 2008 Conference in
We look forward to seeing you all there in October.
Have a great day!
Thomas Moorman, Ed.D.
Past President, TACUSPA
Please send all entries for the newsletter to
by Tuesday, August 6, 2008.