Purchasing tip: UTSA network supports only BlackBerry handheld PDAs
By Alex Morones
Technical Writer and Editor, Office of Information Technology
(Oct. 4, 2005)--Handheld personal digital assistant (PDA) devices that integrate with e-mail systems are gaining in popularity. But faculty and staff members who want their PDAs to function with the UTSA e-mail system, should check with the Office of Information Technology (OIT) before selecting a device.
The reason is UTSA's e-mail environment is set up to support only BlackBerry devices. The Treo brand will not integrate with the UTSA network at this time. Currently, UTSA has BlackBerry server software that provides integration of handheld devices and the UTSA e-mail system.
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The major problem with Treo and other non-Blackberry devices is that many require varying setups in order to function with the UTSA network. They require either additional servers and licensing, specialized software for the desktop computer or the ability to change network settings. Additionally, the interface of Treo and some other PDAs with desktop computers can cause network security problems -- a situation to avoid.
To offer one purchasing option, the new Blackberry 7100, which is fully supported by OIT, is very similar in functionality to the Treo 650.
Therefore, faculty and staff members using PDAs must have a Blackberry device if they want it to work with the UTSA e-mail system.
For more information, contact the Help Desk at (210) 458-5538 or Charlotte Colbert at (210) 458-5886.