UTSA faculty and staff e-mailbox capacity increased 1,000 percent

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(Nov. 8, 2010)--UTSA faculty and staff members are now much less likely to receive "your mailbox has exceeded the size limit" messages with the latest offering from the Office of Information Technology.

UTSA mailboxes were expanded in size from 500MB to 5GB -- an increase of 1,000 percent. The increase in mailbox size was the main objective of the OIT Summer Splash e-mail infrastructure project.

"In the past, one of the most common user requests was for an increased mailbox size," said Linda Dunn, OIT support services manager. "Now that all mailboxes have been upgraded, users are much less likely to receive 'mailbox quota reached' messages."

UTSA mailboxes were moved August 18-25 and with the move the capacity increased. The moves occurred outside of normal business hours to avoid any interruption in service.

Although the increase in mailbox size will allow you to store many more messages, OIT recommends you continue to clean out your inbox on a regular basis. Find tips for managing your mailbox at the OIT website.

You also can find out how to keep track of your mailbox size by visiting the Outlook information Web page or the Entourage information Web page.

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The e-mail infrastructure project is part of OIT Summer Splash -- 11 projects that will have a lasting and positive impact on university students, faculty and staff members.