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UTSA Libraries offers survey to meet needs of students, faculty and staff
(March 27, 2012) -- Through April 18, the entire UTSA community can share their thoughts about the UTSA Libraries in a five-minute, eight-question survey.
>> Take the online UTSA Libraries Survey.
Offered every two years, the Association of Research Libraries developed the survey, and more than 1,000 libraries nationwide have participated. Everyone who takes it will remain anonymous. At the end of the survey, students will be given an option to enter a drawing for an iPad.
For senior JoAnna McCulley, the UTSA Libraries are an important part of her college education. She studies between 10 and 20 hours each week at the John Peace Library and also interns there. She says she is a successful student because she is able to focus on schoolwork in the library. But, if there were one thing she could change about the JPL, it would be to add more open study spaces.
McCulley, an English major, said for the UTSA Libraries to have a survey asking about her wants and needs, shows a "we-care kind of attitude." "If (the Libraries) are helping us by providing services, it makes sense to provide a survey which lets them see what our needs are," she said. "I think the library wouldn't be successful with the amount of students it helps if the survey wasn't conducted."
"This library survey is an important tool to get the UTSA community's perspective on how the UTSA Libraries are doing," said Krisellen Maloney, UTSA dean of libraries. "We take the results of the survey very seriously and make sure our libraries continue to evolve to meet the growing needs of our students, faculty and staff."
Through the survey, students in 2010 expressed frustration with the amount of noise in the libraries. "As a result, renovations were made to add a quiet study room on the second floor of the JPL," said Jan Kemp, assistant dean for public services at the UTSA Libraries. "Results of the survey allow us to measure how well we are meeting our users" expectations, and we use the data to see how we're doing over time."
"We continually want to make the libraries better," Kemp said. "We want them to be as helpful to students as possible. A really important part of a student's college education is to have a good library that meets their needs. It gives them a place to study, concentrate and helps them when they have library research assignments -- or any information needs. That's why we're here."