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Operations Manager

Our team is looking for a highly organized and energetic operations manager who will be a key member of the team to ensure tasks and project stays on course, the offices we support are delighted and our team operates seamlessly. If you excel in organization, communication and collaboration, come be part of our dynamic crew to help grow enrollment and support students succeed at UTSA!

About the Job Duties

The Operations Manager will

  • Project & Task Management
    Provides project management, utilizing the department’s project management system, ensuring projects and tasks are meeting deadlines and team members have the information needed to accomplish the task at hand. Coordinate with internal teams (creative, enrollment marketing, enrollment communications, etc.) to support the development and execution of marketing and communications to support enrollment growth, ensuring timely delivery and quality output.
  • Client Relationship Management
    Fosters collaboration and strong working relationships with university offices and departments that request services within our team. Serve as the primary point of contact for assigned clients, building strong and lasting relationships based on trust and reliability. Conduct regular meetings and check-ins to provide updates, solicit information or feedback, and ensure client satisfaction.
  • Office Operational Support
    Assists with inventory management, purchases and requisitions, contracts, and organizing and coordinating activities and travel. Attends meetings and periodically serves on committees. Provide direct support to assistant and associate directors within Enrollment Marketing, Communication, and Systems by building projects and tasks for various campaigns and initiatives. Offer operational support to ensure our team is executing with a high degree of efficiency and accuracy.
  • Quality Control
    Assists with organizational reviews/assessments to ascertain level of departmental efficiency. Proactively identify potential issues and develop solutions to address them, ensuring smooth project execution.
  • Communication, Reporting & Documenting
    Communicates project updates to leadership and assists with reports annually on team productivity and output. Consistently maintain internal documentation of daily process and procedures, as well as log executed deliverables

Work Modality: This position is a hybrid-remote position that requries being on campus approximately 5 or more days per month.

The Must Haves

Required Experience

  • Bachelor's Degree and 3 years of progressively responsible administrative and business management experience, preferably within a marketing/communications operation
  • Expertise in office operations, including working in a project management system and advanced experience with Microsfot Excel
  • Advanced project and time management skills
  • Strong interpersonal skills who can work with various individuals and personalities

Ideal Candidate

  • Is an effective writer and communicator
  • Is a team player and highly collaborative
  • Is highly organized, detail oriented, and can handle aggressive deadlines
  • Has a desire to learn and perform in a fast-paced environment

About Our Team

Enrollment Marketing, Communications & Systems


Small Team, Big Impact

The Office of Enrollment Marketing, Communications & Systems provides marketing, communication and CRM services to support the recruitment, retention and graduation efforts of students at UTSA.

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Work Modality: we are a hybrid remote team

Working for UTSA

Employee Benefits


Vacation & Holidays

Every month, employees accrue 8 hours of sick time and eight hours of vacation (16 hours total). The longer you work at UTSA; the more vacation hours you’ll accrue each month!

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Medical & Health

UTSA offers an excellent benefits package for its employees. Insurance and Retirement plans are administered out of the UT System Office of Employee Benefits (OEB).

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Educational Benefits

Eligible employees can have tuition covered for up to 12 semester credit hours (about 3 courses) within an academic year.

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Join our Team

See full job listing and description on our HR site