
Our Impact
By helping students address and overcome barriers to timely graduation, the Graduation Help Desk is helping improve UTSA’s four-year and six-year graduation rates. Since its start in 2017, the GHD has removed graduation roadblocks for thousands of UTSA students, saving them more than $4 million in added tuition and fees.
8,081
total cases
3,275
graduates served
305
institutional barriers to graduation addressed
$4.7M
in student savings by reducing time to graduation
What Students Are Saying
"I truly appreciated services like this because my graduation was able to happen with ease, despite obstacles previously in my way. I'm proud I was able to receive my degree from UTSA and had the help of caring staff/professors along the way. These services are essential for students like me who might not be your typical college student and need additional resources. I couldn't have asked for an easier process!"
"I can almost guarantee that this was the best service I received throughout my time at UTSA."
"So many services at UTSA are difficult to navigate, but the Graduation Desk (Matt, specifically) took a complicated and difficult situation and helped me make sense of it so that I could earn my diploma. He worked with me and my advisor the whole way."
"In just a day I went from being set for the school year to basically having to start over. Without this service I would have still been struggling and stressing out and potentially could have lost a lot of money. I really appreciate all this service did for me."
In the News
- Excelencia in Education marks UTSA’s work in Latino student success with recertification of prestigious Seal (UTSA Today, September 2023)
- Local family to celebrate as loved one receives Bachelors degree posthumously from UTSA (KSAT 12 News, May 2023)
- Database Organizes Student Success Programs in Texas Higher Ed (Inside Higher Ed, March 2023)
- APLU names UTSA a 2022 Degree Completion Award finalist for bolstering student success (UTSA Today, October 2022)
- UTSA nearly triples graduation rate in over a decade by creating model for first-generation, transfer students (KSAT 12 News, August 2022)
- UTSA Officials discuss value of equitable educational access at APLU roundtable (UTSA Today, August 2022)
- University becomes founding member of Alliance of Hispanic Serving Research Universities (UTSA Today, June 2022)
- What California can learn from Texas and Florida about improving graduation rates (Education Beat Podcast, May 2022)
- A model for California? Texas university helps students cross finish line (EdSource, May 2022)
- The Enduring Gap Episode 3: "I take head of household" (Texas Public Radio, February 2022)
- UTSA welcomes record number of freshmen, celebrates more fall milestones (UTSA Today, September 2021)
- Dozens of student success programs are available for Roadrunners (UTSA Today, September 2021)
- University's Graduation Help Desk celebrates service milestones (UTSA Today, March 2021)
- Student success programs boost enrollment, graduation rates to record high (UTSA Today, December 2019)
- UTSA enrollment and graduation rates hit a record high (UTSA Today, October 2019)
- Graduation Help Desk: a key to student success (UTSA Today, July 2019)
- UTSA enrolls record number of students, boosts graduation rates three percent, according to new data (UTSA Today, September 2018)