Rowdy Link - Frequently Asked Questions
What's on this page
- FAQ: General
- FAQ: Organizations and Rosters
- FAQ: Events
- FAQ: Event Pass
- FAQ: Forms
- FAQ: Pathways
- FAQ: Experience Transcript
FAQ: General
RowdyLink is a web-based campus engagement platform that helps students discover and participate in campus activities, events, and organizations, fostering a comprehensive and engaging co-curricular experience.
Using an updated version of Google Chrome or Mozilla Firefox, go to utsa.edu/rowdylink and log in using your myUTSA ID (abc123) and passphrase.
To view a list of events, log in and click the Events tab in the Explore panel. The current week's events will appear by default, but you can choose a different date from the calendar on the left side of the page to see events for that week.
To view a list of public forms, log in and click the Forms tab in the Explore panel. Forms that are available for completion will appear by default, but you can search for other available forms using the search bar.
To view a list of Service Opportunities, log in and click the Service tab in the Explore panel. Filter by causes, skills, and types, or search by date. Click an opportunity to read more and register through GivePulse by selecting the register button on the right of the screen.
Log in and click the Organizations tab in the Explore panel to search for an organization of interest! When you land on the organization homepage, you will see a Join button under the organization's name. Once you click Join, you will either be automatically added as a member, or a membership request will be sent to the organization's officers to approve or deny.
Once logged in, these settings can be adjusted by accessing your User Drawer in the top right corner, clicking the blue 'pencil' icon, and then click the Notifications tab. If you are making changes to your settings, be sure to click Save before navigating away from the page.
Once logged in, your submissions for forms, elections, organization registrations, and events can be accessed by opening your User Drawer in the top right corner and clicking My Submissions.
Please reach out to RowdyLink@utsa.edu or click the Contact button on the RowdyLink Support page.
FAQ: Organizations and Rosters
Students: Registered student organizations must request through Student Involvement Center’s Get Involved process, getinvolved@utsa.edu Departments: log in and click the Forms tab in the Explore panel. Search for the form Request a RowdyLink Page (Departments Only). Please complete the form and the RowdyLink Administrator will get in contact with you.
Please reach out to GetInvolved@utsa.edu to speak with a Student Involvement Center representative about getting your organization re-registered.
Please reach out to GetInvolved@utsa.edu to speak with a Student Involvement Center representative about getting your organization unlocked.
Please contact your organization’s primary contact or reach out to the RowdyLink Administrator (RowdyLink@utsa.edu) for assistance.
Student Organizations: Please reach out to GetInvolved@utsa.edu to speak with a Student Involvement Center representative about getting your organization's name updated. Departments: log in and click the Forms tab in the Explore panel. Search for the form Request to Update RowdyLink Page (Departments Only) Please complete the form and the RowdyLink Administrator will process your request.
Students: Please reach out to GetInvolved@utsa.edu to speak with a Student Involvement Center representative about getting your organization's primary contact updated. Departments: Please contact your organization’s primary contact or reach out to the RowdyLink Administrator (RowdyLink@utsa.edu) for assistance.
Log in and click into your Explore panel on the left side, you will see My Organizations listed. Click on the organization you are creating a position under. Click Manage Organization, click Roster, then click Manage Positions. Once on the Manage Positions page, click + Position. Under Position Name enter the title of the position you wish to create and pick the Position Type. Determine if you want this position to appear on the roster and what level of access this position will have within the organization’s page in RowdyLink. Click Create! Continue this process until all positions have been created. There is no limit on the number of positions you can create.
Log in and click into your Explore panel on the left side, you will see My Organizations listed. Select the organization for which you're managing the roster. Click Manage Organization, then click Roster. On the Roster page, find the user for whom you would like to add, change, or remove a Position. Click the pencil icon under Positions to the far right of that user's name. A list of all available Positions will populate. Click the check box next to the position you would like to add or remove from that user, and then select Save. The user's permissions within the organization will be updated based on the Positions they hold.
Log in and click into your Explore panel on the left side, you will see My Organizations listed. Click on the organization you are inviting users to join. Click Manage Organization, then click Roster. At the top of the page, click Invite People. Enter the campus e-mail addresses you would like to send membership invitations to. You can enter up to 500 e-mail addresses in the text box. Make sure to use the email addresses associated with the users' accounts!
Locate the member(s) you would like to remove and check the box on the far left of the members' names. Click End Membership at the top of the user list. You can also end all memberships at once.
Once logged in, these settings can be adjusted by accessing your User Drawer in the top right corner, clicking the pencil icon, and then click the Privacy Settings tab. If you are making changes to your settings, be sure to click Save before navigating away from the page.
FAQ: Events
Authorized Representative (Student Organizations): To reserve UTSA space, your President or RowdyLink Primary Contact must update your organization roster designating you an Authorized Representative (may have up to 5 at one time) authorized to make event reservations on behalf of your organization. Professional Staff (Departments): To reserve UTSA space, your RowdyLink Primary Contact must update your organization roster designating you as Professional Staff Please contact your organization’s primary contact or reach out to the RowdyLink Administrator (RowdyLink@utsa.edu) for assistance.
Log in and click into your Explore panel on the left side, you will see My Organizations listed. Click on the organization you are creating the event request for. Click Manage Organization, then click Create Event. Check out this short how-to video: https://youtu.be/KS1eGW1YKVI
Log in and click into your Explore panel on the left side, you will see My Organizations listed. Click on the organization you are creating the event request for. Click Manage Organization, then click Create Event. When adding a location and time, you can add up to 18 different times/locations within one event. You can view all available space in real-time availability. If your preferred room is not populated, that means it is not available for your preferred time/day. You can filter your room search by specific features as well. Check out this short how-to video: https://youtu.be/KS1eGW1YKVI
Log in and click My Submissions under your User Drawer in the upper right corner. Then click on the Events tab. From here, you can click on the title of any event submission to view the details and forms submissions associated with it. Click on the page you would like to view or click on the first page of your event submission, after which you can use the Previous and Next buttons to go back or advance through the pages of the submission. You can also modify denied event submissions from this section, make edits, and resubmit. If you did not complete an event submission, you can also continue that submission from this area.
Started – You have started entering information into your event request but have not submitted it for review. Changes can be carried out independently in this state. Approved – Your event has been approved and posted to the Explore Events List. Changes and cancellations can be carried out independently in this state. Unapproved – Your event has been submitted and is pending review. Be sure to check your event submission for comments or further instructions in the Discussion section. Changes and cancellations can be carried out in this state by commenting in the Discussion section for your Event Manager to respond and adjust accordingly. Denied – Your event has been denied. Review the denial comments from your Event Manager for guidance on how to adjust your event for approval. Changes can be carried out independently in this state.
Cancel an Unapproved event submission: Log in and click My Submissions under your User Drawer in the upper right corner, then click on the Events tab. On the Events page, filter your search by “unapproved” status. Once you have found the event you would like to cancel, click on the hyperlinked event name, and leave a comment in the discussion section requesting the Event Manager to cancel the submission. Cancel an Approved event submission: Log in and click into your Explore panel on the left side, you will see My Organizations listed. Click on the organization you submitted the event for. Click Manage Organization, then click Events to view a list of Approved or Cancelled events for this organization. Once on your event page, click the appropriate event you would like to cancel. In the top right corner of the event details page, you will click Cancel Event.
Changes to an Unapproved event submission: Log in and click My Submissions under your User Drawer in the upper right corner, then click on the Events tab. On the Events page, filter your search by “unapproved” status. Once you have found the event you would like to make changes to, click on the hyperlinked event name and leave a comment in the Discussion section requesting your event changes. Changes after your event has already been approved: Log in and click into your Explore panel on the left side, you will see My Organizations listed. Click on the organization you submitted the event for. Click Manage Organization, then click Events to view a list of Approved or Cancelled events for this organization. Once on your event page, click the appropriate event you would like to make changes to. In the top right corner of the event details page, you will click Change Details.
Log in and click into your Explore panel on the left side, you will see My Organizations listed. Click on the organization you submitted the event for. Click Manage Organization, then click Events to view a list of Approved or Cancelled events for this organization.
FAQ: Event Pass
Every user is given a secure unique mobile Event Pass for check-in at events. As you arrive at events, pull up your Event Pass and the event organizer can scan you in. This automatically connects to your account to ensure you are assigned participation for the event.
You can find your Event Pass by accessing your User Drawer in the top right of the screen by clicking on your name or initial. Look for the QR code icon in the top left corner of your User Drawer and click on it to view your Event Pass. Your Event Pass is available for you to access at any time.
Yes! You can print or download your personal Event Pass. If the pass is not altered, a printed version will work fine for scanning into events.
Yes! The Event Pass is unique to the user and will not change over time.
The Event Check-In App is designed to help facilitate attendance tracking at events. For this reason, the app should only be necessary for the users managing each event. You must have “full” access for the Events tool in the organization hosting the event to utilize the Event Check-in App, or you must be given the event access code to the event by an event host.
The beauty of the app is that it leverages existing technology, allowing you to check users into events with minimal complications. All you need is an up-to-date phone or tablet with iOS10+ or Android 4.4+.
At this time, you must have an internet connection to use the Event Check-In App, either through Wi-Fi or a data connection.
Yes! The Event Check-In App is a great option for large events. You can have as many individuals as you would like checking users into an event. Make sure these users can retrieve the event access code.
You can add participants on the Event Check-in App by using their name or email address. Open the event on the Event Check-In App, select Scan at the bottom, then click No Pass? Search for the attendee by name or complete email and when you find the right person, tap their name to confirm their check-in. If searching by email, you will need to enter the complete email address of the user to locate them.
Yes! If you are in the Event Check-In App, select the Attendees tab, click on a user’s name, and simply click Remove.
Yes! When checking in users via Lookup, you can tap the “+” at the top right of the screen to enter a valid email address for the non-UTSA guest. This will track the attendance of the non-UTSA guest as an unregistered user within RowdyLink since they do not have an active account.
If a user has left the institution but still has an active account in your RowdyLink community, that user would be able to check in through the app using their Event Pass. Once a user is archived from the community, they will no longer have this ability.
You can manually assign participation to a user by clicking the +Add Attendance button. Here, you have three tabs with different options for adding event participation: invitation*, text entry*, or file upload*.
If someone is checked in to an event, simply re-scan the event pass and you will be presented with the option to check out that individual. You can also manually check out an attendee by visiting the "attendees" tab and selecting a checked-in attendee, then selecting Check-Out when prompted.
Yes! You can see the count of attendees at your event as you are scanning event passes.
