ParkMobile

1. Download the ParkMobile app from the Apple App Store, Google Play or Windows Store. No smartphone? Visit ParkMobile online.
2. Sign up with your email address and license plate number.
3. Add a payment method.
4. Begin using ParkMobile to pay on-the-go!

You can set up your account for free online. After you have created your username and password and have logged in, be sure to visit the “Settings” tab and save the information for your mobile number, vehicle and payment methods so these are linked to your account.

Alternately, you can register your account over the phone (a one-time fee may apply). Call (833) 930-0049 and follow the prompts to register a new account.

1. Open the app, OR log in to your account on your phone’s browser and click “Start Parking.”
2. Enter the zone number for your parking location. You can find the zone number on the ParkMobile signage posted within the zone.
3. Select desired parking duration and proceed to checkout.
4. Select payment method and pay.

1. Call (833) 930-0049.
   • If you are calling from the mobile phone number linked to your account, the system will automatically recognize you.
   • If you are not calling from a number linked to your account, you will need to provide the 10-digit number which is linked to your account information.
2. Follow the voice commands. You will be prompted to provide:
   • The zone number for your parking location.
   • Your desired parking duration.

1. Open the app or log in to your account on your phone’s browser.
2. Extend your session:
   • App: Select “Extend” under the “Activity” tab.
   • Browser: Click “Extend Parking” and select the parking session you want to extend.
3. Select how much time you would like to add and click on “Extend”/”Extend Parking.”

1. Call (833) 930-0049.
2. Press 1 to extend parking.
3. Select how much time you would like to add.
4. Press 1 to confirm and agree to the terms.

As long as a space is not labeled for other use (such as University Vehicle, ADA, loading zone, etc) , you can park in any space in that zone. Most spaces have a sign on each space with the zone number.

No. Refunds are not available for unused time or ending a parking session early.

You can extend your session.

ParkMobile requires you to have access to the internet or a phone. After you park, you must start a parking session as soon as possible.

Temporary parking signage always has priority. You will most often see this type of sign when zones need to be vacated for a special event. Follow the instructions of the signage to avoid receiving a citation. If parking spaces are cordoned off or if there is a cone in the space, do not park there.

Campus Services uses your license plate number to access your ParkMobile parking session information.

You may appeal the citation.

Confirm that your payment card is not expired and that there are sufficient funds to cover the cost of parking. If this doesn’t work, contact ParkMobile at Support.ParkMobile.io.

It depends. Some zones are meant for short-term use and do not allow extended or all-day parking. When selecting the length of your parking session, the app will indicate the maximum available time for that zone. Once you reach the maximum available parking time for a zone, the system will prevent you from extending a session or parking in that zone again for several hours or an entire day, depending on the zone’s designation.