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Employee Name Change
Legal Name
Your legal name is the name indicated on your Social Security card. This is the name that will be used to identify you in PeopleSoft. PeopleSoft maintains your employment profile and can only be updated if there is an error or your name has been changed through the Social Security Administration. If your legal name has changed, please present your new Social Security card to the People Excellence office (NPB 451) so your employment record can be updated.
Misspelled Name
If your name is misspelled in PeopleSoft or the UTSA Directory, please follow these steps to correct it:
- Email People Excellence a copy of your Social Security card and hide the first five digits of your Social Security Number for security reasons. You can also bring your card to our office to correct the spelling of your name. We are located in the North Paseo Building, Fourth Floor, Room 451, and are available Monday through Friday, 8:15–11:45 a.m. and 1:15–4:45 p.m.
- Update Other Systems: Once your name is corrected in PeopleSoft, email Tech Café or call 210-458-5555 to update your name in Banner and Canvas. Please note that this can only be completed after your name is corrected in PeopleSoft.
- Direct Corrections in Canvas or Banner: If the misspelling is only in Canvas or Banner, you can request a correction directly by emailing Tech Café or calling them at 210-458-5555.
Preferred Name
Your preferred name is the name you want to be known as within the UTSA community and have appear in any UTSA system other than PeopleSoft. You can request a preferred name for use in the UTSA Directory, Banner, Outlook, Teams, Canvas, and your UTSA email address. Follow the steps below to update your preferred name. Please note, the steps to change your preferred name will only update your first name. This change is managed by the Registrar’s Office (OneStop) so the website and forms are tailored to student records; however, Faculty and Staff should use the same steps for their preferred name and/or a legal name change in Banner, Canvas, etc. For questions, email People Excellence or call 210-458-4250.
Student Name Change
If you have a student account and need to change your legal name and/or preferred name, refer to UTSA One Stop for required documentation and steps. If you are a UTSA student employee and have changed your legal name, you will need to present your Social Security card to People Excellence as directed above under Legal Name.
Directory, Banner, Canvas, and Email
Request preferred name changes for the UTSA Directory, Banner and/or your UTSA email address through UTSA Directory Help. Log in to the UTSA Directory and select Directory Help on the left menu. Use the links found on the page to update your information. You can also update your Directory information by searching for and selecting your name. You will then have the option to update information, including a Preferred Name.
For Faculty and Staff who do not have a legal name change, but wish to have a middle name, etc. removed or changed in Banner and/or Canvas, please email studentrecords@utsa.edu with the requested update.
Outlook and/or Teams
To update your name in Outlook and Teams, visit the Tech Cafe MyPortal. Use your myUTSA ID and Passphrase to sign in and type Display Name in the search bar.
